As one of the leading Letting Agents in Gloucestershire, we have a large amount of properties across the county.

Once you have selected a property to rent a full tenancy pack will be provided, however, the following should provide a brief overview of the process:

Administration Fee

As soon as you have found the right property you are required to pay a non-refundable administration fee. This holds the property subject to contract and satisfactory references. This does not in any way form a contract or form any obligation upon the Landlord or Naylor Powell.

Tenancy Application

You will be asked to complete a Tenancy Application form which will detail all your contact details, employment history and references. Once completed and returned your application is then submitted to our referencing agency for approval.

As soon as we receive a reply from the credit referencing agency we will let you know the result and aim to confirm the move-in date. You are required to take up occupation of the tenancy within 2 weeks of satisfactory references unless agreed otherwise.

Administration charges (inclusive of VAT)

1 Adult Applicant £290
2 Adult Applicants £425
3 Adult Applicants £500
Each Additional Applicant £120
Each Guarantor £120
Company Tenancy £380
Check out Fee (end of tenancy) £135
Alterations after Terms have been agreed £54


Pets are only permitted in properties if it has been agreed by the Landlord. An additional deposit may be required, this is typically £150 per pet. You will also be required to have carpets professionally cleaned and provide proof of this at the end of the tenancy.

Move-in Day

We will book a day and time for you to go to the relevant branch and sign your tenancy agreements and all other associated documents, including standing order mandates.

On the day you will need to pay:

The deposit - this is typically £100 more than the rent. For example: if the rent is £500 the deposit will be £600.

Rent in advance - this will be one month’s rent unless otherwise agreed.

You will need to bring with you:

The bank details that you will be paying the rent from, including the full address of the branch.

Two forms of identification - at least one must be photographic such as a passport or driving licence. Utility bills are acceptable as the second form but they must be no more than three months old.

Proof of Insurance. Under the terms of the tenancy you are required to protect against accidental damage caused by you to the property, contents, fixtures or fittings. Please ask a member of our team if you require further information.

Key Collection

After you have signed all the relevant documentation and paid all fees, we will hand keys over and any parking permits if required. We will also give you the inventory and schedule of condition. You are required to check through this document and return it to us signed, within 48 hours of moving in.

During the Tenancy 

  • Each letter written as a result of failure to pay the rent on the due date - £36
  • Administration costs when the tenancy is renewed at the end of the assured term - £100
  • To add a new tenant to the tenancy or remove an existing tenant from the tenancy - £120
  • To pay interest on any rent overdue at 2% above the Bank of England’s base rate.

At the End of the Tenancy 

A charge of £135 will be made to the deposit to cover administration costs associated with the checkout procedure.  We call this a ‘checkout fee’.

Property Management 

The details for your property will state whether it is managed by Naylor Powell or a private landlord. The administration process will remain the same for both cases however once the property is handed over to you, any maintenance issues will be reported slightly differently.

Naylor Powell have a dedicated team of property management professionals that handle all property related issues. This department is open 6 days a week and out of hours contacts are also provided for emergency issues only.

If you take on a private let property the management will be handed back to the landlord from the day you move in. All contact details will be provided within your tenancy pack.

Property Search

To search all of our available properties to let in Cheltenham, Gloucester, Newent and Stonehouse visit the search page here and select 'Rent'.