Gloucester win British Property Award

May, 2022

We are delighted to announce that Naylor Powell have won The British Property Award for Gloucester (West).

The British Property Awards are one of the most inclusive estate agency awards providers in the UK, judging over 90% of agents that meet their minimum criteria.  The British Property Awards team personally mystery shop every estate agency against a set of 25 criteria to obtain a balanced overview of their customer service levels.

Robert McLean from The British Property Awards said “our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards.  Our awards have also been designed to remove any opportunity for bias or manipulation.  If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time.  Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition.”

Laurie Duckworth who leads the sales team in Gloucester is over the moon to receive the award saying “To win this award is a huge achievement for the team and I am so proud of everyone involved. During the past 40 years’, customer service and building trusted relationships with clients is always at the heart of everything we do.  The same ethos spreads across the company, in all our branches and is a reason clients return to us when they look to move again, as well as recommending us to their friends and family.  This recognition goes a long way to show how hard everybody works.”

To talk to the Gloucester team about your next move then call 01452 398010 or email


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